Pricing (weighted 12%)
Gratis Plan: FREE
With the free plan you get to create 3 forms but you are limited by the number of fields (3 maximum) and entries (100 entries) with only 3 reports. All this available for 1 user.
Ad Hoc Plan $14.95/month
This plan will increase the number of forms (10 maximum), entries (500), fields (100) and reports. It will also add 250MB of file storage and other useful features like redirects or form rules for creating more advanced forms.
Bona Fide Plan: $29.95/month
Starting with this plan you'll get unlimited forms and reports, 3000 entries and 1GB of file storage, maximum fields (around 100) and field encryption. All this available for 5 users.
Carpe Diem Plan: $69.95/month
This plan will only quintuple the number of entries and triple the file storage for up to 20 team members.
Ad Infinitum Plan: $199.95
With the Ad Infinitum Plan, you have an unlimited number of forms, unlimited reports, 100,000 entries a month, integrated payments, and 10GB of storage available for 60 people in your organization.
If you go annual Wufoo offers 25% off for all plans.
Personal Plan: $99
This one is going to offer more features like Conditional Logic, File Uploads or Multi-Part Forms. Plus, you get 20% off for any additional adon installed. Depending on how many add-ons you choose and how many websites you own the price will vary. All of this for 1 site with 1 year of updates and support.
Proffessional Plan: $199
This plan includes 40% off aditional add-ons witch may be installed on up to 20 sites, plus even faster support email response times (8 business hours).
Agency Plan: $499
With the Agency Membership you'll have access to all 40 add-on that Ninja Forms sells at this moment, priority email response (4 business hours), Live / Screenshare support, access to the Builder PRO Pack, PDF form Submissions and integrations with popular online services like MailChimp, Salessforce, PayPal or Zapier.
Ninja Forms are only available for WordPress.org sites. If your site is not built on WordPress go with Wufoo.
Keep in mind that for all plans you will get a full year of support and updates from the date of purchase. If you wish to continue getting support or updates after one year you will have to renew your subscription.
You'll only get 30 day refunds for individual extensions but the bundle purchases cannot be refunded.
Design (weighted 12%)
If you need a form or survey, Wufoo has already created more than 300 templates and themes, arranged on categories like Surveys, Invitations, Registrations, Led Generation, Online Orders or Tracking and tons of subcategories. If you don't find what you are looking for you may create it from scratch using a drag and drop editor.
The templates design is pretty basic and feel a bit dated but they get the job done well. With some basic HTML and CSS they can get a bit better.
Ninja Forms have a clean and simple design. There are no form templates available at this moment. Customization is possible, although not on a deep level it will be enough to integrate the forms with your website design.
If you wish to customize your design a drag and drop editor is available but being already familiar with the WordPress interface might help.
Features (weighted 12%)
Wufoo has all of the features that you would expect from a form builder. Starting with the Bona Fide Plan you'll have access to all the features Wufoo has to offer.
Conditional logic is one of its strongest points when compared to Ninja Forms which has it's limitations on this feature. Wufoo's conditional logic allows you to show or hide fields, jump to different pages, and setup 50 form rules.
Other features include the form analytics, smart captcha, payment features, coupon codes, user management and advanced analytics. You may also accept and store files uploaded by users.
Most of Ninja Forms' features are available as add-ons: conditional logic, multiple forms, file uploads, login customization. Check pricing to see exactly how many add-ons are included in every plan.
Conditional logic is not as advanced as Wufoo's so if you are looking to create a quiz or you just have more complicated rules, go with Wufoo.
Frontend posting is a great feature that allows you to create posts, pages, or custom post types from user input.
Backend Features (weighted 12%)
Wufoo's backend items are very well organized. From the main menu you can access your forms, reports, themes and manage your account's existing users.
For every form you can view the entries, edit the fields, access the analytics dashboard, create conditional logic rules, get the share link or embed code.
Everything is very straightforward and easy to use.
Being a WordPress plugin, Ninja Forms has their interface integrated into the WP admin panel. If you are familiar with WordPress you'll have no trouble creating your forms.
Just select New form to access the drag and drop form builder. The add-ons and extensions will also be available under the Forms menu. If you prefer a more versatile and easy to use interface go with Wufoo.
Extensibility (weighted 12%)
Wufoo is integrated with most popular payment proceesors so you can accept online payments with ease if you are using Stripe, PayPal, Braintree, Authorize.Net, Chargify, USA ePay or FreshBooks.
You can easily get instant updates about the data being collected from your users right into more than 30 integrations like: Active Campaign, MailChimp, Asana, Zapier, Campifire, Salesforce or Torch.
Other integrations include Facebook, Wix, Suarespace, WorPress, Drupal, Joomla and many more.
Ninja Forms integrates with the most popular email marketing app like AWeber, MailChimp or Constant Contact, GetResponse or iContact so you can quickly create newsletter signup forms.
A huge list of integrations like PayPal Express, Zoho CRM, Stripe and many others is available.
If you need too many of these add-ons Ninja Forms could get on the pricey side so you might consider Wufoo.
Flexibility (weighted 12%)
Wufoo's Code Manager provides a number of copy-and-paste code snippets to help you embed your form into your web site, blog post, email newsletter or Facebook page.
If you want to use your own database, you can use Wufoo to design your forms and then download the HTML and CSS code and host it on your website.
From your Account Manager, you can upgrade or downgrade at any time according to your needs.
All the entries collected via Wufoo's forms can be exported to Excel, CSV and Tab Delimited formats.
All the add-ons available make Ninja Forms a very flexible form builder but at the same time if you are planning on using too many of these extensions the service will get a bit costly.
Using the Excel Export add-on you can export Ninja Forms submissions to an Excel file.
Statistics (weighted 12%)
The Report Builder lets you display the data from your entries as graphs, charts, numbers, text, or data grids.
The analytics tool will track views, submissions, and conversion rates.
Using the Form Analytics feature you will also be able to track pageviews, error rates or submission times. All the data is displayed in a separate dashboard.
The User Analytics extension will help you collect data about users who submit your forms.
You’ll also be able to capture the OS, IP address, Browser & Version. If the user’s IP is in the database you’ll also be able to see the Country, Region, Postal Code and City.
Support (weighted 12%)
The help center provides an extensive knowledge base and very good documentation. If you don't find your answers there you may contact customer support via email.
Ninja Forms also provide a extensive knowledge base and very good documentation. They offer support via email, with different response times, depending on the subscription (from 24 business hours for the free plan to 4 business hours for users with pro membership).