Pricing (weighted 12%)
Gratis Plan: FREE
With the free plan you get to create 3 forms but you are limited by the number of fields (3 maximum) and entries (100 entries) with only 3 reports. All this available for 1 user.
Ad Hoc Plan $14.95/month
This plan will increase the number of forms (10 maximum), entries (500), fields (100) and reports. It will also add 250MB of file storage and other useful features like redirects or form rules for creating more advanced forms.
Bona Fide Plan: $29.95/month
Starting with this plan you'll get unlimited forms and reports, 3000 entries and 1GB of file storage, maximum fields (around 100) and field encryption. All this available for 5 users.
Carpe Diem Plan: $69.95/month
This plan will only quintuple the number of entries and triple the file storage for up to 20 team members.
Ad Infinitum Plan: $199.95
With the Ad Infinitum Plan, you have an unlimited number of forms, unlimited reports, 100,000 entries a month, integrated payments, and 10GB of storage available for 60 people in your organization.
If you go annual Wufoo offers 25% off for all plans.
The starter plan lots of features like a drag and drop form builder, conditional logic, CSS and themes, 5 users, mobile apps, save & resume, security and email support and much more. All of this if you need to create under 20 forms with maximum 1000 submissions per form every month.
With this plan you'll get a few more integrations (Hubspot, Google Analitycs and Salesforce), 10 users and you can build up to 100 forms with 10,000 for each form every month.
This plan includes more advanced features like AB testing but you are limited in number of forms and submissions. Nevertheless it bumps up the number of forms to 1000, the monthly submissions per forms to 100.000 and the number of logins per account to 25.
There is no free plan but they have a 14 day free trial. You can also request a 20 minute demo that includes tutorials and tips to help you get started.
The features are pretty attractive but the maximum submissions per month might be a problem.
They offer 2 months free when you pay annually.
Design (weighted 12%)
If you need a form or survey, Wufoo has already created more than 300 templates and themes, arranged on categories like Surveys, Invitations, Registrations, Led Generation, Online Orders or Tracking and tons of subcategories. If you don't find what you are looking for you may create it from scratch using a drag and drop editor.
The templates design is pretty basic and feel a bit dated but they get the job done well. With some basic HTML and CSS they can get a bit better.
All forms are completely responsive and there are a enough templates available to get you started. The designs have a modern look and will easily integrate into your website design but if you wish to customize your themes HTML and CSS skills will be needed.
Features (weighted 12%)
Wufoo has all of the features that you would expect from a form builder. Starting with the Bona Fide Plan you'll have access to all the features Wufoo has to offer.
Conditional logic is one of its strongest points when compared to Ninja Forms' conditional logic which has it's limitations. Wufoo's conditional logic allows you to show or hide fields, jump to different pages, and setup 50 form rules.
Other features include the form analytics, smart captcha, payment features, coupon codes, user management and advanced analytics. You may also accept and store files uploaded by users.
Starting with the Silver plan you'll get access to all the basic features, like the WYSIWYG Drag and Drop editor, CSS and Themes, Conditional Logic, Multiple Users, Mobile, Apps, Save & Resume, Basic Integrations, Electronic Signatures, Form Analytics, Field Validation and Payment Processors.
Formstack is available for any platform so if you're not running a WordPress site this might be the choice. Another big plus is that you are only limited by the number of forms and submissions, so the forms you create can be used on more that one website.
Backend Features (weighted 12%)
Wufoo's backend items are very well organized. From the main menu you can access your forms, reports, themes and manage your account's existing users.
For every form you can view the entries, edit the fields, access the analytics dashboard, create conditional logic rules, get the share link or embed code.
Everything is very straightforward and easy to use.
Formstack has a clean and uncluttered administration interface with a fresh and modern design.
In the backed you'll be able to access your Dashboard which contains reports like unique forms visits and conversion rates. In the Forms section you can organize your existing forms or create new ones. The next section is
Learn Formstack - an overview of every single walkthrough available to you, organized by category and difficulty level.
Extensibility (weighted 12%)
Wufoo is integrated with most popular payment processors so you can accept online payments with ease if you are using Stripe, PayPal, Braintree, Authorize.Net, Chargify, USA ePay or FreshBooks.
You can easily get instant updates about the data being collected from your users right into more than 30 integrations like: Active Campaign, MailChimp, Asana, Zapier, Campifire, Salesforce or Torch.
Other integrations include Facebook, Wix, Suarespace, WorPress, Drupal, Joomla and many more.
Formstack has 35 web app integrations available for payments, data collection, email lists, advanced analytics insights all arranged in categories.
Dropbox, Aweber, MailChimp, Facebook, Google Analytics, PayPal are some of the most popular.
Flexibility (weighted 12%)
Wufoo's Code Manager provides a number of copy-and-paste code snippets to help you embed your form into your web site, blog post, email newsletter or Facebook page.
If you want to use your own database, you can only use Wufoo to design your forms and just download the HTML and CSS code.
From your Account Manager, you can upgrade or downgrade at any time according to your needs.
All the entries collected via Wufoo's forms can be exported to Excel, CSV and Tab Delimited formats.
You can export all of your data or manually choose what data to export in CSV, RTF (Word), Excel, or PDF format.
With the Formstack iOS and Android app, you can take and process orders, collect or see sales contacts, and take survey information while on the go.
Unlike Wufoo, FormStack does not offer a limited free plan, after a 14-day free trial you'll have to stick to a paid plan.
Statistics (weighted 12%)
With the Report Builder you can choose to display the data from your entries as graphs, charts, numbers, text, or data grids.
The analytics tool will track views, submissions, and conversion rates.
Using the Form Analytics feature you will also be able to track pageviews, error rates or submission times. All the data is displayed in a separate dashboard.
For every form some basic analytics data is avalaible: Unique Views, Conversions, Conversion Rate, Abandonments, Abandonment Rate. For more advanced analytics data the Google Analytics integration is available.
Support (weighted 12%)
In the help center you'll find an extensive knowledge base and very good documentation. If you don't find your answers there you may contact customer support via email.
Formstack offer support aver Email and Live Chat. DIYers are able to access the Support Center with a decent knowledgebase (with walkthroughs and video tutorials available), community help Forum (not very active) and a Blog (very active) as well are available.
All these support features are available at the Free level.