Pricing (weighted 12%)
The free plan offers a ton of great features like unlimited forms & submissions, mobile-ready forms, access to the emplate gallery, split-device metrics, SSL encryption, reporting and much more. All this features will be available but a Typeform branding will appear on the footer of your form. There are some features that you could miss out like conditional logic.
The pro plan has a really good value for the money, it will remove the Typeform branding and it includes all CORE features plus conditional logic, email respondent notifications, customizable thank you screen hidden fields and up to 2GB of storage.
PRO+: from $70/month
It includes all PRO features plus Priority support, user invites, HIPAA compliance and File upload up to 4GB per user.
Typeform offers 20% off for yearly billing.
The starter plan lots of features like a drag and drop form builder, conditional logic, CSS and themes, 5 users, mobile apps, save & resume, security and email support and much more. All of this if you need to create under 20 forms with maximum 1000 submissions per form every month.
With this plan you'll get a few more integrations (Hubspot, Google Analitycs and Salesforce), 10 users and you can build up to 100 forms with 10,000 for each form every month.
This plan includes more advanced features like AB testing but you are limited in number of forms and submissions. Nevertheless it bumps up the number of forms to 1000, the monthly submissions per forms to 100.000 and the number of logins per account to 25.
There is no free plan but they have a 14 day free trial. You can also request a 20 minute demo that includes tutorials and tips to help you get started.
The features are pretty attractive but the maximum submissions per month might be a problem.
They offer 2 months free when you pay annually.
Design (weighted 12%)
Typeform has an unique form interface that only shows one question at a time. The tool allows you to include images and videos in your forms and uses fonts much larger than the average form builder. Images can be used as buttons for interactive forms.
The whole platform is designed in a drag-and-drop format, so learning how to use it will be extremely easy.
If you're looking for a new way of presenting forms then Typeform is a great option to consider.
All forms are completely responsive and there are a enough templates available to get you started. The designs have a modern look and will easily integrate into your website design but if you wish to customize your themes HTML and CSS skills will be needed.
Features (weighted 12%)
Pro forms support logic jumps, payments, and more
Mobile and keyboard shortcut friendly. This means that the forms will be accompanied by letters, which you can tap on your keyboard to quickly fill out the form from your computer without ever touching your mouse.
You'll see one question at a time, with large answer and text fields so users can easily tap it on a mobile device.
They are reporting higher completion rates than other services.
Starting with the Silver plan you'll get access to all the basic features, like the WYSIWYG Drag and Drop editor, CSS and Themes, Conditional Logic, Multiple Users, Mobile, Apps, Save & Resume, Basic Integrations, Electronic Signatures, Form Analytics, Field Validation and Payment Processors.
Formstack is available for any platform so if you're not running a WordPress site this might be the choice. Another big plus is that you are only limited by the number of forms and submissions, so the forms you create can be used on more that one website.
Backend Features (weighted 12%)
Creating a form using the Typeform online platform is easy and quick.
Once you have created your form, editing and rearranging the fields is hassle free and doesn't consume massive amounts of your time.
The dashboard has three menu sections: Build, Design, Configure, Distribute, Analyze.
Under the Build section you can drag and drop your fields (logic jumps are also available here and hidden fields). The Design section allows you to change color schemes, fonts or opt for a whole different theme. Under Configure your general form settings, add or remove integrations, setup respondent notifications and configure the progress widget. After your form is completed youcan go to the Diustribute section to grab the URL or embed code. Next is the Analize section where all the reports and metrcis are available.
Formstack has a clean and uncluttered administration interface with a fresh and modern design.
In the backed you'll be able to access your Dashboard which contains reports like unique forms visits and conversion rates. In the Forms section you can organize your existing forms or create new ones. The next section is
Learn Formstack - an overview of every single walkthrough available to you, organized by category and difficulty level.
Extensibility (weighted 12%)
Their integration with Zapier helps you push data
you collect on Typeform to over 500 services like Google Sheets (aave new Typeform entries to a Google Sheets spreadsheet), MailChimp (for creating MailChimp subscribers from your entries), Trello, Dropbox and many more.
Formstack has many web app integrations available for payments, data collection, email lists, advanced analytics insights all arranged in categories.
Dropbox, Aweber, MailChimp, Facebook, Google Analytics, PayPal are some of the most popular.
Flexibility (weighted 12%)
Typeform does not limit how many questions you can ask per form.
Typeform does not refund for contracts cancelled before the contracted period ends so be careful when committing to a full year plan.
You can export all of your data or manually choose what data to export in CSV, RTF (Word), Excel, or PDF format.
With the Formstack iOS and Android app, you can take and process orders, collect or see sales contacts, and take survey information.
Unlike Typeform, FormStack does not offer a limited free plan, after a 14-day free trial you'll have to stick to a paid plan.
Statistics (weighted 12%)
Typeform doesn't have a built in analytics feature but you can easily add your Google Analytics tracking code to any of your form, in order to track and collect data about users who submit your forms. In the Analize section from your dashboard, some metrics (completion rate, unique visits or responses) will be available for every device (desktop, tablet and smartphone).
For every form some basic analytics data is avalaible: Unique Views, Conversions, Conversion Rate, Abandonments, Abandonment Rate. For more advanced analytics data the Google Analytics integration is available.
Support (weighted 12%)
Typeforms's help and support team is reliable. They are available via email from Monday through Friday, 8AM-11PM (CET). If you send an email between these hours it is very likely that you'l get a quick to respond to our questions.
The Help Center covers topics for both beginners and advanced users, from creating a form all the way through distributing your forms, analyzing results or using the API.
Formstack offer support aver Email and Live Chat. DIYers are able to access the Support Center with a decent knowledgebase (with walkthroughs and video tutorials available), community help Forum (not very active) and a Blog (very active) as well are available.
All these support features are even available at the Free level.